Terms & Conditions

Cardiff Casino Terms & Conditions

Acceptance of the Terms
Eligibility Requirements
Geographic Restrictions
Account Registration Rules
Account Security Responsibilities
Restricted Behaviour & Prohibited Activities

• Collusion or manipulation of game outcomes

• Multiple accounts for single user

• Sharing login credentials with third parties

• Any form of cheating or hacking

• Falsifying ID or proof of address documents

• Any other activities that may harm our reputation, integrity or result in unfair advantage.

• Set personal spending limits

• Don't chase losses

• Use reality checks for prolonged gameplay

• Consider cooling-off periods or self-exclusion if needed

• Any wagers made prior to the interruption will be considered void.

• In the event your account balance changes (due to interrupted wager), we reserve the right to adjust as necessary, ensuring compliance with gaming regulations and maintaining integrity.

• We will provide you a written explanation for this action.

• If applicable, you are entitled to seek support from our team during this process.

• Our liability will be limited as set out by applicable law.

• No claim for damages can exceed £50 in aggregate, unless specifically provided otherwise by applicable jurisdiction laws.

• Please refer to the information pages within the site.

• You can reach us at support email or via phone phone number or through live chat support during operational hours.

By accessing and using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any provision contained within this Agreement, please immediately discontinue use of our platform.

To access our platform, users must be at least 18 years old (or the minimum age required in your jurisdiction) and have reached the age of majority. We reserve the right to request proof of age or identity verification at any time.

Our services are available only to individuals resident within jurisdictions where online gaming is permitted by law. By accessing our platform, you confirm that such activities are lawful in your location.

1. You must provide accurate and complete registration information when opening an account.2. One account per user; multiple accounts are not allowed.3. We reserve the right to request identification or proof of address at any time.

Account Accuracy Obligations

You agree to maintain accurate, up-to-date account details and promptly notify us of any changes. Failure to comply may result in delayed payments, account restrictions, or closure.

You are solely responsible for maintaining the confidentiality and security of your login credentials (username, password) and will be held liable for all activities conducted using these credentials.

Login Credentials & Password Protection

1. You agree not to share login details with third parties.2. Use strong passwords; we recommend a minimum length of 8 characters containing numbers, letters, and special symbols.3. Regularly review your account activity and report any suspicious transactions or unauthorized access.

We prohibit:

1. All bonuses and promotions are subject to specific terms and conditions outlined on the promotional page.2. We reserve the right to alter, modify, suspend or cancel any promotion without prior notice.3. Compliance with wagering requirements is required to cash out bonus winnings; failure to meet these will result in forfeiture of said bonus.

Wagering & Gameplay Conditions

1. You acknowledge that gaming involves risk and must only place bets within your financial means.2. We reserve the right to limit maximum stakes, void wagers or temporarily restrict gameplay without notice due to suspected abuse, technical issues or exceptional circumstances.3. We may request documentation from you for verification purposes.

Bonus Abuse Prevention

We closely monitor for bonus abuse. Abusing bonuses (including but not limited to: multiple account registration, collusion, use of VPNs) will lead to account restrictions and/or closure.

1. You understand that deposits are subject to our standard terms; you accept we cannot guarantee speed or priority on withdrawals.2. Compliance with anti-money laundering (AML) regulations requires verification before withdrawing funds above set thresholds.3. Verification documents may be requested; failure to submit these within the specified time frame will delay payouts.

We reserve the right to request documentation from you for anti-money-laundering purposes. Failure to comply with this requirement may lead to delays in withdrawals or even account restrictions.

Processing & Review Procedures

1. We process withdrawal requests as quickly as possible; however, processing times may vary due to exceptional circumstances.2. Our support team will contact users if additional documentation is required for AML verification or if there are issues with a transaction.3. Users have the right to request assistance from our support team if they encounter any problems during this process.

You acknowledge that gaming involves risk and must only bet within your financial means. We encourage responsible gambling practices:

Self-Exclusion & Account Restrictions

If you wish to limit your account usage, please contact our support team to discuss and implement measures such as temporary restrictions (cooling-off period) or permanent closure.

Our games are designed with a Random Number Generator (RNG) and undergo regular audits by iTech Labs and BMM Testlabs. This ensures fairness of game outcomes, maintaining transparency and integrity in our operation.

Technical Interruptions Or Voided Gameplay

If an interruption occurs during gameplay due to technical issues or exceptional circumstances beyond our control:

We may suspend or close an account due to suspected abuse of our system, breach of these Terms & Conditions or in exceptional circumstances. Before doing so:

All content on our platform is owned by us and/or our licensors; no copyright or other intellectual property rights in such material is assigned or transferred. All materials contained herein may not be reproduced without prior written consent.

Limitation Of Liability

In the unlikely event of technical failure, loss or damage to your computer system resulting from use of our platform:

We may modify these terms without prior notice. Changes take effect immediately; we encourage you to review this document regularly for updates and modifications.

Contact Or Support Guidance

For questions, concerns or help with any aspect of our platform:

Our operations are subject to applicable UK licensing regulations and guidelines issued by the Gambling Commission. These terms & conditions constitute a binding contract between you and Cardiff Casino.